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While most passengers write to the airline after travel to complain of the usual flight delays, cancellations, and rude employees, there are more serious complaints submitted to the DOT, the FAA, or t...
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While most passengers write to the airline after travel to complain of the usual flight delays, cancellations, and rude employees, there are more serious complaints submitted to the DOT, the FAA, or the BBB, when people experience lost children who were traveling as unaccompanied minors, passengers with disabilities, denied boardings due to oversold flights, sexual harassment, discrimination, or issues with animals traveling as cargo. Most of these complaints are legitimate, but this is a compilation of emails and letters from the last twenty years that have stood out as funny, ridiculous, obscene, or just "plane" crazy. So buckle up and ENJOY!
